Accommodation and Emergency Housing

Information for people experiencing homelessness

1800 825 955

If you are experiencing homelessness or worried that you might be soon, you can call 1800 825 955 and to talk to an Initial Assessment and Planning staff member about your situation. This call is free except from mobiles. When you call this number you will be connected to the nearest Homelessness Access Point Service.

North East Housing Service

Address: Ground Floor, 52-56 Mary St, Preston

Ph: (03) 9479-0700 Hours of operation: 9am - 5pm

Berry Street

Women and women with children escaping family violence

Address: 677 The Blv, Eaglemont

Ph: (03) 9450 4700 Hours of operation: 9am - 5pm

Frontyard - Statewide Youth Access Point

Melbourne Youth Support Service (MYSS) operates as a state-wide Access Point for Young People

Address: 19 King Street, Melbourne

Ph: (03) 9977 0077 Hours of operation: Mon - Fri 10am to 8pm; Weekends and Public Holidays 10am - 6pm

Helping Out

The Helping Out Booklet is a comprehensive list of free and low cost services that are delivered by more than 70 organisations in the City of Melbourne and surrounding suburbs.